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Customer Satisfaction for Domestic Autos Surges

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(ACSI: Ann Arbor, MI)  -- Taxpayers are getting a first hint of potential returns on their investment in the U.S. automobile industry: Detroit is doing a much better job satisfying their customers, according to the American Customer Satisfaction Index (ACSI).

New Health Care Model Pays for Quality

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The “Patient-Centered Medical Home” (PCMH) is the latest in health care quality initiatives. In a PCMH, a medical team—led by a patient’s primary physician—continuously coordinates and manages the patient’s health care throughout their life.

Company News: Transcat, FLIR Partner in the Test & Measurement Market

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(Transcat: Rochester, NY) -- Transcat Inc., a global distributor of professional grade test, measurement, and calibration instruments, and accredited provider of calibration, parts inspection, production model engineering and repair services, has partnered with FLIR Systems Inc., a global provid

Product News: Laser Microgage 2-D Display Stores Alignment Data

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(Pinpoint Laser Systems: Peabody, MA) -- Pinpoint Laser Systems announces a new storage system to be used with the Pinpoint Laser Microgage 2-D family of products.

Event: Health Care Quality Week Slated for Oct. 18–24

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(NAHQ: Glenview, IL) -- Healthcare Quality Week (HQW) features the work of health care quality professionals and highlights their influence on improved patient care outcomes and health care delivery systems.

Product News: Camera for Medical X-Ray and 3-D Laser Profiling

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(DALSA: Waterloo, ON, Canada) --  DALSA Corp., a provider of machine vision technology, recently introduced a new member to its line of affordable and easy-to-use GigE Vision-compliant cameras with the release of the Genie HM1400-XDR camera, a model with extended dynamic range (

Product News: New Fused Test Probes Have Measurement Protection

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(Fluke Corp.: Everett: WA) -- Fluke Corp., a global provider of handheld electronic test and measurement technology, has introduced test probes with built-in fuses for additional measurement protection.

Book: Lattice Releases Ch 7, 8 of Lean Manufacturing Free eBook

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(Lattice Technology: San Francisco, CA) -- Lattice Technology, developers of digital manufacturing applications using the XVL format, today released chapters 7 and 8 of the new book, “Improving Lean Manufacturing Through 3D Data” by Dr. Hiroshi Toriya.

ASTM to Offer Global Proficiency Testing on Thermal Analyses of Plastics

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(ASTM: West Conshohocken, PA) -- The ASTM International Proficiency Testing Center is pleased to offer a 2010 proficiency testing program on thermal analyses of plastics (TAP) to laboratories who need a statistical quality assurance tool that will enable them to improve and maintain a high level

Multi-Laboratory Study Sizes Up Nanoparticle Sizing

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(NIST: Gaithersburg, MD) -- As a result of a major interlaboratory study, the standards body ASTM International has been able to update its guidelines for a commonly used technique for measuring the size of nanoparticles in solutions.

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