(ISO: Geneva) -- ISO has developed a new technical specification, ISO/TS 10004:2010, which provides guidance to organizations in establishing effective processes for monitoring and measuring customer satisfaction.

(Olympus: Center Valley, PA) -- Olympus America Inc.’s Scientific Equipment Group—Industrial Microscopes has signed an agreement with Hirox-USA Inc., of Hackensack, New Jersey, to distribute the Hirox KH-7700 digital microscope system in the United States. 

(Mark-10: Copiague, NY) -- Mark-10 introduces its new Series 5 Digital Force gauges, designed for tension and compression force testing in quality control, manufacturing, and research and development areas.

(Juran Institute: Southbury, CT) -- For more than 50 years, Juran’s Quality Handbook has been the definitive reference to quality management and engineering.

(JAI: San Jose, CA) -- JAI Inc. has announced the release of the LQ-200CL, a new prism-based 4-CCD color line scan camera providing simultaneous separate imaging of red, green, and blue (R,G,B), plus near-infrared light data.

(ASQ: Milwaukee) -- A free webinar offered by the American Society for Quality (ASQ) and scheduled for Wednesday, July 28, 1–2 p.m. CDT, focuses on how a California medical center successfully uses data management to improve medication safety.

(Locus Technologies: San Francisco) -- Locus Technologies (Locus), a provider of web-based environmental compliance and information management software, has introduced an accreditation process for analytical laboratories to deliver analytical data into Locus’ award-winning, cloud-based environme

(GE Sensing & Inspection Technologies: Billerica, MA) -- The hand-held DPI 620 advanced multifunction calibrator/HART communicator from GE Sensing & Inspection Technologies is no

(Hexagon Metrology: North Kingstown, RI) -- Hexagon Metrology Inc. has announced the official opening of HexagonStore.com, an e-commerce portal for the United States that offers online purchase of training classes, parts, and accessories for metrology systems.