An Interview with Joe De Feo of the Juran Institute: Part 2

This is the second of a four-part video interview with Juran Institute CEO Joseph DeFeo and hosted by Quality Digest’s CEO, Jeff Dewar. View part one here.



In this part of my video interview with Juran Institute president and executive coach, Joseph De Feo, we discussed where the quality profession is going. His answers caught me completely by surprise.

An Interview with Joe De Feo of the Juran Institute: Part 1

Editor’s note: This four-part video interview with Juran Institute CEO Joseph DeFeo is hosted by Quality Digest’s CEO, Jeff Dewar.



The series will run weekly beginning with today’s segment. You can’t have a conversation about quality management without soon invoking the name “Dr. Juran.” The man was a titan. During the late 1990s, PBS produced An Immigrant’s Gift, a documentary about Joseph M. Juran’s life, where industry heavyweights such as Peter Drucker, Genichi Taguchi, Eizo Watanabe, Steve Jobs, and Robert Galvin profiled the quality pioneer and his effect on worldwide quality.

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