Quality Digest Live -- January 15, 2016

Story links for January 15, 2016


New Kid in the C-Suite

Improving Gun Safety With Force Measurement

Lean, Quality, and Risk-Based Thinking in ISO 9001:2015
Plus: An interview with Mike Micklewright, lean trainer and consultant

The Wait Is Over

CMSC Corner: Interview with Ron Hicks, president of Automated Precision Inc. (API)
For more information on PrecisionPath Consortium contact Ron Hicks at ron.hicks@apisensor.com


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By: Mark Gabriel

An 82-year-old, family-owned Wilkes County furniture manufacturer with 152 employees is getting financial aid to sharpen its competitive edge.

The North Carolina Division of Workforce Development approved Key City Furniture’s application for a $25,000 federal grant to fund lean manufacturing training at its two Wilkes facilities.

Key City’s niche is custom furniture work, in contrast to furniture manufacturers that create finished inventory for warehousing, says president F.D. Forester. “If it’s coming through the factory, we have a custom order for it.”

Key City ships products throughout the nation and abroad to upper level, price-point retailers, design showrooms, and designers.

This market segment generally doesn’t respond to small economic fluctuations, but recent sales reflect the severity of the recession. “Demand hasn’t dipped—it’s sunk—although special order product had been somewhat immune [to declining demand] until the last 18 months,” says Chris Reavis, vice president of sales and operations for Key City.

Key City plans to be poised to create and deliver its products quicker, easier, and better when economic conditions improve and consumers are able to satisfy pent-up demand and begin purchasing again, states Reavis.

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