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Quality Digest


Verification Key for Businesses to Meet Environmental Sustainability Commitments

Global survey of more than 1,100 sustainability professionals

Published: Wednesday, August 31, 2022 - 11:00

(LRQA: Birmingham, UK) -- More clarity is required on how environmental sustainability is measured after an international survey by global assurance provider Lloyds Register Quality Assurance (LRQA) revealed that only 38 percent of organizations are using at least one management standard to drive progress.

In LRQA’s report (Climate Focus), more than 1,100 sustainability professionals across 11 countries and 13 industries were surveyed. In addition to an inconsistent approach to working toward recognized standards, questions have also been raised about the level of verification being used.

Notably, more organizations require third-party verification from suppliers (55%) than have it themselves, and only 46 percent are having their data and information independently verified. Following this lack of clarity, independent third-party verification should be regarded as an essential tool for global organizations to show themselves as following best practices in pursuing transparency, trust, and supply chain visibility.

LRQA is warning that current approaches could lead to further scrutiny from investors. Heather Moore, LRQA supply chain technical director for sustainability, says, ““The results of our survey are positive in that organizations are showing awareness of the need to measure and manage their environmental sustainability commitments. However, it is clear from our findings that many are relying on self-verification, which is difficult to monitor and report accurately. Any sign of a lack of transparency could have significant consequences, such as a downturn in investor confidence and customer trust.”

The survey also found that almost all (93%) of sustainability leaders surveyed identified at least one internal barrier to achieving environmental sustainability targets. A lack of knowledge, resourcing, complexity, and cost were all cited as problematic.

According to LRQA, these findings show that more support is required from the boardroom level if greater resource allocation is needed. Moore says, “Despite the relatively positive feedback from sustainability professionals, the results show some clear challenges facing organizations. It is concerning that sustainability leaders listed a lack of resources as a key barrier to verification against environmental objectives and commitments, despite acknowledging the value of using verification to a standard.

“It shows us that there is still work to be done to ensure environmental sustainability goals are met. It is crucial that businesses do not tackle these challenges alone. As demand for substantiated commitments are likely to increase, seeking independent third-party verification can help drive both credibility and confidence from both customers and stakeholders.”

LRQA’s survey reached 1,123 sustainability leaders who work in mid-to-large organizations across China, France, Germany, Italy, Japan, the Netherlands, Singapore, Spain, Thailand, UK, and United States. The findings are explored in a first-of-its-kind report looking at preparedness around environmental sustainability in business.


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