(CRC Press: Boca Raton, FL) -- Encouraging a long overdue shift in thinking, Lean Human Resources: Redesigning HR Processes for a Culture of Continuous Improvement gives managers and executives the means to maximize employee potential by first showing them how to increase the improvement power of their human resources (HR) departments. Author Cheryl M. Jekiel, who has been implementing lean initiatives in HR offices for 20 years, defines the people-related approaches and practices needed to alter any cultural dynamic that keeps employees from leveraging their peak abilities. She looks at why so many companies allow this sort of waste to exist, how traditional HR departments have not been especially effective in combating waste, and why today’s HR department should be seen differently, as a partner delivering exceptional customer service to employees.

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