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Six Leadership Habits for Effective Tiered Meetings

These behaviors facilitate an effective meeting and engage stakeholders

Mark R. Hamel
Tue, 08/23/2011 - 14:23
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Regular tiered meetings are a staple of any company’s lean management system. The quick stand-up meetings represent part of the daily accountability process which, when combined with leader standard work and visual controls, provide the foundation for sustaining gains, rigorously practicing lean behaviors, aligning the organization, and moving to daily kaizen. Great stuff.

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The effectiveness of any tiered meeting is largely driven by the leader. Here, we’re talking about multiple levels of leadership. For example, Tier I usually consists of the natural work team, with the team leader being the supervisor or, well, team leader. Tier II often has a broader composition and focus, and may be led by the value stream leader with line supervision and support folks participating. Tier III may be led by the plant manager, or general manager and have an even wider focus.

The backdrop for tiered meetings is primarily a visual process performance metric board and is supplemented with things like a task accountability board, posted leader standard work, and suggestion status board.

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