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CRC Press

Quality Insider

Book: People Skills at Work

How people skills can be acquired and developed

Published: Tuesday, November 15, 2011 - 14:18

(CRC Press: Boca Raton, FL) -- An exploration of the ways in which people skills can be acquired and developed, People Skills at Work (CRC Press, 2011) by Evan Berman and Dira Berman discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines how the particular skills relate to the other skills presented in the book. The authors cover how to improve interpersonal relationships, communications, job performance, and dealing with people of different ages, genders, and backgrounds.

Features include:
• A discussion of the skills required to better manage interpersonal relationships in the workplace
• An exploration of how to improve communication skills with co-workers and constituencies
• An analysis of the interpersonal skills needed to work with people of different ages, gender, and backgrounds
• Methods for handling conflicts with co-workers and clients

Description: https://lh4.googleusercontent.com/MD5SLYaGG-oiiTMZTykMD_f2aAziBuCQVvFq19i4unr4NKBDQrjZ-wLl0Gq_2W0IF7Nc9iDT1o0yDVfyDQEM3o9PPdo6MjTP915H3UCubZiErewS_pM

Table of contents

Setting the Stage
The Professional Self
The Human Condition Explored
Epilogue

About Evan Berman and Dira Berman

Evan Berman is a Distinguished Fulbright Scholar, a Distinguished University Professor at National Chengchi University in Taipei, Taiwan, and was previously the Huey McElveen Distinguished Professor at Louisiana State University. He is also the editor-in-chief of ASPA Book Series in Public Administration & Public Policy (Taylor & Francis), senior editor of Public Performance & Management Review. His areas of expertise are human resource management, public performance, and local government, and international interests have now taken him to Asia. He has written more than 100 publications and 10 books. He is past chair of the American Society for Public Administration’s Section of Personnel and Labor Relations, and also a former policy analyst with the National Science Foundation. He has assisted local jurisdictions on matters of team building, strategic planning, and citizen participation.

Dira Berman is the main international counselor at National Chengchi University and is responsible for helping international students adapt to the campus and their interaction with Taiwanese students.

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CRC Press

CRC Press is a premier global publisher of science, technology, and medical resources. It offers unique, trusted content by expert authors, spreading knowledge and promoting discovery worldwide. Its aim is to broaden thinking and advance understanding in the sciences, providing researchers, academics, professionals, and students with the tools they need to share ideas and realize their potential. CRC Press is a member of Taylor & Francis Group, an informa business.