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Taking on Big Tabasco

Or, a little undercover research into le petit baton rouge

Paul Naysmith
Mon, 01/09/2012 - 17:06
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Recently I visited the world-famous Tabasco sauce factory on Avery Island, Louisiana. We live approximately 30 miles from the global super-brand, and what else would a quality professional like to do on his holiday downtime than visit a factory to see what lessons he could learn? And my wife believed she’d be going on a nice day trip... well, I did, for sure.

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I like factory tours because they allow me to gain insight into other industries, their practices and techniques, and how they establish and promote quality. Since I am a Quality Ninja, skilled in stealthy sneakiness in my approach to gleaning information, I also use tours as an opportunity to learn how the business comes up with its solutions. Normally it’s the process for creating solutions that stimulates me, not so much the solution. In the case of our Tabasco visit, this involved wondering how they came up with their solution to a quality need: How did they come up with their petit baton rouge, or “little red stick?”

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Comments

Submitted by bellota23 on Wed, 01/11/2012 - 10:48

Taking on Big Tabasco and the Glass bottle What?

i worked in the Plant that makes the glass bottle, part of the quality image of the Big Tabasco.

You can learn from this process as well the way they do the  kan ban to supply the Tabasco manufacturing Plant.

Let me know if you are interesting to visit the Plant I can get you some contacts.

leon.ortega@calumetspecialty.com

 

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Submitted by Mark White on Wed, 01/11/2012 - 11:38

Le Petit Baton Rouge

Paul,

Great article.

Le petit baton rouge could definitely be used as a learning aid to explain how simple and effective quality solutions can be!

Don't know how your house is taken it, but our house is pretty bummed about about Monday's game.  Geaux Tigers

Thanks for taking the time to pen the article!

Mark

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