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Superior Quality Drives Profitability

Managers must understand the connection and act accordingly

Joseph A. DeFeo
Wed, 06/18/2014 - 14:25
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Superior quality goods and services will result in sustainable financial results because they are more salable than those of the competition. This universal principle continually drives revenue and maintains lower costs, leading to greater profitability. In this way, the strategic pursuit of superior quality transforms the business and creates a favorable culture of improvement.

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