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Lean Should Be a Pain in the #*%!

We’re talking value-added pain here

Mark R. Hamel
Wed, 02/06/2013 - 16:38
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Body

We’re all familiar with the Toyota Production System “house.” You know, the structure schematic with, among other things, the just-in-time and jidoka pillars. Well, sometimes I think it would be more appropriate to refer to the house, any lean house, as a house of pain.

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What?! Not great for lean marketing purposes, necessarily. But, there is more than a bit of truth to this notion of lean pain.

Here we’re not talking about pain in some sort of sadistic or masochistic way. This type of pain is value-added in that it spurs quick recognition and meaningful response to stop that particular pain forever—all for the purpose of making things easier, better, faster, and cheaper.

Sure, we could try to avoid pain. Most normal people don’t like pain. But, as the old cliché goes, “No pain, no gain.” And by gain, we mean continuous improvement and organizational learning.

 …

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Comments

Submitted by cgneal on Fri, 02/15/2013 - 12:25

Change is painful

People and organizations often shy away from change because it is painful. But as Deming said, "It is not necessary to change. Survival is not mandatory."

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Submitted by mgraban on Sat, 02/16/2013 - 07:41

In reply to Change is painful by cgneal

Change *is* scary

Change indeed scares people -- our reptile brain amygdala kicks in and paralyzes us.

The way around this is to start with SMALL changes that don't trigger the fight or flight response. Then, people are willing to take baby steps and that leads to enthusiasm and change... then larger change.

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