Question:How did the quality consultant always exceed the expectations of his customers?

Answer:By exceeding the number of invoiced days quoted on his proposal.

¯ I’m so excited! ¯ And I just can’t hide it! ¯

Many of us still refer to ISO 9001:2000 as the “new” standard. Also, many of us know that the ISO 9001 standard is subject to revision every five years. There was the original version of ISO 9001:1987, then ISO 9001:1994 (seven years later), and then ISO 9001:2000 (six years later), and now ISO 9001:2008 (eight years later).

It took eight long years to revise the new standard coming out this year. It must be really cool and full of new requirements to drive improvement, one might think. The $50 cost of the draft version should be well worth it, one would think. The following are some examples of the drastic improvements that will no doubt reshape your quality management system (QMS) and help you further improve your processes:

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