Featured Product
This Week in Quality Digest Live
Quality Insider Features
Dirk Dusharme @ Quality Digest
Retailers that don’t use technology to streamline operations will lose business
Knowledge at Wharton
Create, communicate, and implement the change. Then let employees self-lead.
Karla Jo Helms
How innovators can mitigate the status quo pushback
Sachin Waiker
A study of motorcycle makers shows how focusing on one market for too long can reduce companies’ ability to survive
Adam Zewe
A designer could use this method to 3D print interactive input devices, like a joystick, switch, or handheld controller

More Features

Quality Insider News
Eiger Fleet to enable more control and automation of distributed manufacturing
Designed to reduce complexity and increase flexibility in design workflow
HP-L-10.10 noncontact laser line scanner takes on broadest scope of CMM inspection tasks with speed, accuracy, flexibility
Quickly add magnetic chuck, precision vise, and other accessories knowing that each will be perfectly fit and aligned
Award is for development of high-resolution SWIR electro-optical seeker
Partnership embeds quality assurance at every stage of the product life cycle, enables agile product introduction
A total of 152 Go and No-Go ring gages
Industrial fiber laser-based marking system delivers top performance at a breakthrough price
Even cheaper, faster, more convenient: IDS presents solutions for the most diverse requirements

More News

Matthew E. May

Quality Insider

Happiness First, Success Second

To be more productive, try cultivating a few positive moments in your daily schedule

Published: Monday, August 20, 2012 - 13:07

Which comes first, success or happiness? Conventional wisdom holds that if we work hard and perform well, we’ll be more successful. And if we are successful, then we’ll be happy.

But according to Shawn Achor, author of The Happiness Advantage: The 7 Principles of Positive Psychology That Fuel Success and Performance at Work (Crown Business, 2010), that thinking is exactly backward. In other words, happiness comes first. A happy brain performs better and breeds success. Not the other way around.

Achor is an expert on human potential, with a mission of bridging the gap between the science of happiness and performance in our everyday lives. He helped design and teach the famed “happiness” course at Harvard, one of the school’s most popular classes. He now serves as the founder and CEO of Aspirant, a research and consulting firm that uses positive psychology to enhance individual achievement and cultivate a more productive workplace.

Happiness and the brain

Why are we more productive, higher performing, and more successful when we’re happy? First of all, the brand of happiness Achor refers to is not the Pollyanna, everything-is-sunshine-and-roses version, a rather shallow notion related to naïveté, but rather one of rational optimism, which is one of the fundamental concepts of positive psychology.

Rational optimism begins with the reality of your situation, then seeks to change the way you view your work, with a focus on the good, the strengths, and the positives—not the bad, the weaknesses, or the negatives. Most people are familiar with Gallup’s strength theory, based on the premise of positive psychology and the work of Donald O. Clifton in his book, Soar With Your Strengths (Dell, 1995), which focuses on playing to your talents and strengths while managing around your weaknesses.

Achor’s research is clear that a positive outlook opens new routes of thinking and acting. When we’re positive, our thinking is more expansive, more resourceful. We consider more alternatives, we open ourselves up to a wider range of possibilities. Our performance is therefore enhanced when we are feeling positive because we have a greater urge to play, create, learn, relate, help, grow, and achieve.

What is attractive about The Happiness Advantage is that it demonstrates and validates through research how simple little things—a kind word, a smile, a random act of kindness—can help to quickly change your brain and rewire it.

The 21-day challenge

For example, managers in one company increased their praise and recognition of one employee, once a day, for 21 business days in a row. Six months later, those teams, as opposed to a control group, had a 31-percent higher level of productivity. A 31-percent increase in productivity in three weeks is unheard of.

According to Achor, starting each workday by writing down three things for which you are grateful, for example, actually changes the way your brain processes the challenges your team is about to deal with.

One of the seven positive psychology principles Achor writes about is something called “The Zorro Circle”—the small circle in which the legendary masked hero was taught to fight by his sword master, Don Deigo. It was the circle that enabled Zorro to achieve his mastery. The Zorro Circle is about how limiting your focus to small, manageable goals can expand your field of power; and Achor uses it as a powerful metaphor for how we can achieve our most ambitious goals in our jobs, careers, and personal lives.

The concept is simple: Pick an area you know you’ll be successful in. Achor recommends choosing something you already know makes you happier. Then, create a life habit out of that, by attempting to do it for 21 days in a row, so it becomes a routine part of your day.

Achor advises that it has to be something very short, small, and simple. “You don’t want to be spending your entire day doing these habits, hoping for more productivity,” he says. “What we really want is something short you can create every day that starts to create that pattern... allowing your brain to start to achieve that happiness advantage.”

Try this, for example: When you first open up your email inbox in the morning, send a two sentence email praising or recognizing somebody in your circle—colleague, family member, friend.

Affable accountants

At the end of 2008, just before the 2009 tax season, Achor worked with the large accounting firm KPMG. He took half of its tax audit managers and trained them on the principles of positive psychology. They were encouraged to create one positive habit during a 21-day period. After the training, the managers reported that they were significantly happier than the control group that had not received the training. Their job satisfaction was higher.

But short-term emotional lifts are one thing. Long-term transformation is quite another.

Achor reports that for the duration of the tax season—four months after the training—the group that was trained retained those significantly higher levels of life satisfaction, job satisfaction, as well as lower levels of stress.

The lesson seems clear: happiness first.

Reprinted with permission from http://EDITInnovation.com


About The Author

Matthew E. May’s picture

Matthew E. May

Matthew E. May counsels executives and teams through custom designed facilitation, coaching, and training using four basic ingredients: strategy, ideation, experimentation, and lean. He’s been counseling for 30 years, a third of it as a full-time advisor to Toyota. He is the author of four books, the latest The Laws of Subtraction (McGraw-Hill, 2013), and is working on his fifth book. His work has been appeared in The New York Times, The Wall Street Journal, Harvard Business Review, and many other publications. May holds an MBA from The Wharton School and a bachelor’s degree from Johns Hopkins University.


Life, Liberty, and

A few years ago I did a sermon, as a layperson, entitled "What if Thomas Jefferson wrote Life, Liberty, and the Practice of Happiness". Yeah, it doesn't roll off the tongue like "Pursuit of Happiness", but it really does change one's mindset if one is practicing happiness rather than pursuing it. JPW