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A Peek Behind the Baldrige Curtain

Award selection is a rigorous and scrupulous process

Robert Fangmeyer
Mon, 11/18/2013 - 17:46
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I am sure that most of you heard the Baldrige news a couple of weeks ago. What a great day November 13 was! But this article is not only about conveying congratulations to our newest role-model Baldrige Award recipients but giving a little perspective on the events of the past month.

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The meeting begins

On Monday, November 4,  the Baldrige judges met at the National Institute of Standards and Technology (NIST) for the final phase of a five-month effort to determine which organizations should be recommended for the 2013 Malcolm Baldrige National Quality Award—the highest presidential honor for organizational performance excellence.

 …

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