Featured Product
This Week in Quality Digest Live
Customer Care Features
Gleb Tsipursky
Use this three-step process to prevent disasters in implementing decisions
Annette Franz
Building a future-proof culture
Donald J. Wheeler
While this worldwide, unintended experiment continues we won’t immediately know if we have passed the peak
Bill Kalmar
My life is about discounts and coupons and anything free
Innovating Service With Chip Bell
Try taking the challenges away from your customers

More Features

Customer Care News
Good quality is adding an average of 11 percent to organizations’ revenue growth
Chick-fil-A leads; Chipotle Mexican Grill stabilizes
Consolidated Edison posts large gain; patient satisfaction is stable
Partnership for a Cleaner Environment (PACE) program has grown to more than 40 suppliers in 40 countries
Trader Joe’s tops supermarkets; Home Depot overtakes Lowe’s
TVs and video players lead the pack, with internet services at the bottom
AIAG’s director of corporate responsibility comments on impact of new ethics language in upcoming IATF 16949
Good news for Detroit
The Baldrige Criteria for Performance Excellence can help

More News

Quality Digest Live -- June 21, 2019

Video Information

QDL for June 21, 2019

What marketing and industrial technology have in common

 

Technology overtakes us in the blink of an eye. And it's no surprise that the first people to latch onto these technologies are marketing people. James Soto, founder and CEO of INDUSTRIAL, explains.

 

 

facebooktwitter

 
 

Discuss1