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“Measuring” Kaizen Event Team Effectiveness

Seven points to ponder

Mark R. Hamel
Tue, 05/03/2011 - 16:37
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Every once in awhile people will ask me to (discretely) evaluate a kaizen event team’s effectiveness. I don’t necessarily relish doing that when it is intended for the purpose of team comparisons, but it’s not an unfair request from senior leaders.

Someday, I should probably try to pull the mystical sensei thing and ask them first what they think—and why.

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The criteria that I apply are less than scientific. I don’t apply weighting between the criteria, and I simply use a 1 to 5 score for each one, with 5 being the highest. The important thing is reflecting upon what’s meaningful—learning and then improving.

My measurement criteria for evaluating the effectiveness of a kaizen event team—which are in no particular order—are as follows (including links to relevant posts):

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