Featured Video
This Week in Quality Digest Live
Management Features
Dane Warren
Locking down your cyber-assurance program
MIT Management Executive Education
Solve any business problem with this approach
Davis Balestracci
To help turn your organization upside down
Frank Defesche
Removing the burden of managing in-house infrastructure benefits IT and quality
Douglas C. Fair
Doing the right thing at the right time

More Features

Management News
Earn continuing education units
If you want to understand a system, try and change it
How to engage, retain, and develop talent for maximum performance
Eastern Michigan University offers program in managing quality and continuous improvement
Dreamscape Foundation employees with disabilities will work as accessibility testers
Modernizing the website and digital offerings

More News

InfinityQS

Management

InfinityQS Named Finalist for Stevie Awards’ Sales Turnaround of the Year

Drastic organizational changes in 2016 resulted in record sales

Published: Tuesday, January 31, 2017 - 17:25

(InfinityQS: Fairfax, VA) -- InfinityQS International Inc., data, technology, and manufacturing experts that create enterprise visibility and promote global transformation, has been named a finalist in the 11th annual Stevie Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program. The company’s sales team is recognized for a deft department overhaul that increased revenue, grew key lines of business, and developed a sustainable sales model.

More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 10 percent over 2016. Finalists were determined by the average scores of 77 professionals worldwide, acting as preliminary judges. Entries were considered in 61 categories for customer service and contact center achievements, 53 categories for sales and business development achievements, and categories to recognize new products and services, and solution providers.

“This year’s first-round judges were treated to many inspiring stories of sales, customer service, and business development success around the world,” says Michael Gallagher, president and founder of the Stevie Awards. “The final judges will have a tough task to determine the Gold, Silver, and Bronze Stevie placements from among the finalists. We look forward to announcing the results at the awards gala in Las Vegas next month.”

In 2015, Tommy Doran, vice president of global sales, InfinityQS, and John Hicks, manager of sales operations, InfinityQS, activated drastic organizational changes to the sales department and primed the company for unprecedented sales. The complete department overhaul included realigning sales territories, refining individual responsibilities, shifting team mentalities, implementing the Miller Heiman Strategic Selling and Conceptual Selling methodology, tightening up the sales pipeline, and upending traditional prospecting strategies. In addition, each sales professional studied for and received Six Sigma Green Belt certification to better understand the needs of their clients and prospects. The result is a well-oiled sales department that pushes through traditional barriers and recorded 22 percent total company year-over-year growth in 2016, including closing 100 additional orders over the previous year.

“The InfinityQS sales team demonstrated an immense dedication to the success of our business and pulled out all the stops to not only record the second highest annual sales number in the company’s nearly 30-year history, but also double the number of cloud licenses InfinityQS manages,” says Michael Lyle, president and CEO of InfinityQS. “This definitive shift will have a lasting and sustainable impact on recurring revenue streams and the long-term financial success of the company. Congratulations to Tommy, John, and the entire InfinityQS Sales team.”

Details about the Stevie Awards for Sales & Customer Service and the list of finalists in all categories are available at www.StevieAwards.com/Sales.

Discuss

About The Author

InfinityQS’s picture

InfinityQS

InfinityQS is a leading provider of statistical process control (SPC) software and services to a broad array of companies, from multinational giants to smaller, more specialized manufacturers. InfinityQS develops software solutions to help manufacturers monitor, control, and improve the quality of their manufacturing operations across a site, an enterprise, or an entire supply chain, continuing to provide significant returns on their initial investment and increase productivity.