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Vijay Eswaran

Management

Five Cs of Servant Leadership

Which of them do you possess?

Published: Tuesday, July 24, 2018 - 11:02

Leadership is not about telling people what to do. A true leader is one who knows how to serve. Servant leadership means different things to different people, but the philosophy closest to my heart, one that I learned at an early age from my father is of “service above self.” I watched him work tirelessly to develop other people and focus on what he could do to help selflessly.

Being a true servant leader is putting the needs of others ahead of your own in service to a larger purpose. I grew up heavily influenced by books on the life and philosophies of great servant leaders like Mahatma Gandhi, Nelson Mandela, and Mother Teresa. These were ordinary people who became extraordinary leaders as they found their purpose in service of others—who dedicated their entire lives serving a purpose bigger than themselves.

So what sets servant leaders apart from other types of leaders? I find these five qualities stand out.

Care

John Maxwell famously said, “They don’t care how much you know until they know how much you care.”

I am a strong believer that an organization is not defined by its products or its glitzy marketing. The people who work for the organization are its true assets. A leader who takes care of her people will never have to worry about poor customer service. When you take care of your people, they will take care of your customers.

Servant leaders recognize that you are placed on Earth alongside others for a purpose. That no one comes into your circle of influence by coincidence, and that, ultimately, you must extend your circle of care to include everyone you know and meet. Servant leaders care without restraint, without constraint, without condition.

Clarity of vision

Ken Blanchard says in his book Servant Leader (Thomas Nelson, 2003), “Servant leadership begins with a clear and compelling vision of the future that excites passion in the leader and commitment in those who follow.”

In order to understand your purpose and focus on your objectives, clarity of vision is critical. Once you are clear about the vision, it is important that you communicate it to your team and unify them toward reaching a common objective. When your team can see that their leader knows where they are going and what they are doing, they are much more likely to be involved and engaged every step of the way.

You must realize that when you are in service of others, you are ultimately part of a master plan. As a servant leader, when you provide a clear vision, everyone knows his role and feels like his part is important to achieving the vision.

Core values

Values are the pillars that uphold the entire structure of servant leadership. Your core values define who you are as a company and who you are as a leader. Core values are the DNA that makes your organization tick.

Honesty, truth, compassion, and acceptance are some of the intrinsic core values shared by servant leaders everywhere. An unwavering commitment to these values is a core part of servant leadership philosophy. These values will serve as the light that dispels the inevitable darkness along the path toward your vision.

Core values are not marketing buzzwords. They should represent what’s truly important to your organization’s culture—to what it really stands for.

Commitment to growth

The biggest investment you can make in your people is your time. When you give them your time to help them develop both professionally as well as personally, it shows genuine interest in them as individuals. They know they are not just cogs in a wheel that add to a bottom line.

Servant leaders help their people become their best selves and create a culture of growth in their organizations.

Creating a will to sacrifice

Historically, almost every servant leader didn’t choose to lead. Each had leadership thrust upon him. They were the ones most prepared to sacrifice, give up, surrender, and do whatever was necessary to attain the goals for the greater good.

The willingness to sacrifice everything for their cause is a powerful tool that unifies all those within the fold while inspiring and motivating them to greater success. Ultimately, success will always painstakingly collect a price. This price must be paid either along the way, or even on rare occasions after the fact. It is inevitable and has to be recognized as a practical consideration of every leader in developing her strategy.

You lead by what you do, as opposed to what you say. It is the most challenging, yet most rewarding, path to leadership. There is no question in my mind that it is the only kind of leadership that prevails through the travails of time.

First published on the thoughtLEADERS blog.

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About The Author

Vijay Eswaran’s picture

Vijay Eswaran

Vijay Eswaran is a successful entrepreneur, motivational speaker, philanthropist, and the author of the best-selling book In the Sphere of Silence. An economist by training, he is the founder of a multimillion-dollar global business. His new book Two Minutes from the Abyss, published by Networking Times Press, is now available as an eBook on Amazon.