{domain:"www.qualitydigest.com",server:"169.47.211.87"} Skip to main content

User account menu
Main navigation
  • Topics
    • Customer Care
    • FDA Compliance
    • Healthcare
    • Innovation
    • Lean
    • Management
    • Metrology
    • Operations
    • Risk Management
    • Six Sigma
    • Standards
    • Statistics
    • Supply Chain
    • Sustainability
    • Training
  • Videos/Webinars
    • All videos
    • Product Demos
    • Webinars
  • Advertise
    • Advertise
    • Submit B2B Press Release
    • Write for us
  • Metrology Hub
  • Training
  • Subscribe
  • Log in
Mobile Menu
  • Home
  • Topics
    • 3D Metrology-CMSC
    • Customer Care
    • FDA Compliance
    • Healthcare
    • Innovation
    • Lean
    • Management
    • Metrology
    • Operations
    • Risk Management
    • Six Sigma
    • Standards
    • Statistics
    • Supply Chain
    • Sustainability
    • Training
  • Login / Subscribe
  • More...
    • All Features
    • All News
    • All Videos
    • Contact
    • Training

Managerial Miscues: ‘The But(t) Sandwich’

Frank feedback doesn’t need any sweeteners

Photo by Orkun Orcan on Unsplash

Mike Figliuolo
Wed, 10/11/2023 - 12:03
  • Comment
  • RSS

Social Sharing block

  • Print
Body

Some people advocate giving good feedback before and after bad feedback. Doing so is actually harmful. Instead, good leaders deliver tough feedback directly.

ADVERTISEMENT

Every once in a while history repeats itself—and those who fail to learn from it are doomed to repeat it. This post is in the spirit of that truism. Today, I heard about someone receiving the infamous “but” sandwich form of feedback. Given that, I can’t help but post some thoughts I shared way back in January 2008. I’m also posting it for the benefit of the thousands of new folks who read this blog nowadays vs. the 11 or so who read it back then. So here’s a good wayback post that’s just as true today as it was back then.

A really cool thing happened today—I had a referral come to this blog from a prestigious newspaper’s website forum on career and management styles. At first I was like, “Wow! I’ve been noticed by a leading periodical.” Then I read the content of one of the posts on the site and lost my mind. No—the post wasn’t something bad about me or my blog. It was offering advice that made me cringe as a professional manager.

The advice was about how to give critical feedback to your team members. It suggested:

 …

Want to continue?
Log in or create a FREE account.
Enter your username or email address
Enter the password that accompanies your username.
By logging in you agree to receive communication from Quality Digest. Privacy Policy.
Create a FREE account
Forgot My Password

Add new comment

Image CAPTCHA
Enter the characters shown in the image.
Please login to comment.
      

© 2025 Quality Digest. Copyright on content held by Quality Digest or by individual authors. Contact Quality Digest for reprint information.
“Quality Digest" is a trademark owned by Quality Circle Institute Inc.

footer
  • Home
  • Print QD: 1995-2008
  • Print QD: 2008-2009
  • Videos
  • Privacy Policy
  • Write for us
footer second menu
  • Subscribe to Quality Digest
  • About Us
  • Contact Us