If you look around your plant floor, I’m sure the layout, equipment, and technologies are different today from what they were 10—or even five—years ago. You’ve put time, effort, and money into improving every aspect of your operations. You’ve cut costs and made investments where they were necessary to make your products better, faster, and more cost-effective than the competition.

Now, what about the intangible parts of your company? Have you invested in your culture and workforce in the same way? Beyond operational excellence, are you seeking inclusive excellence?

To be clear, inclusive excellence is the pursuit of a high-functioning organization where everyone understands their unique role, their expertise in how they contribute to the success of the business, and what their future in the company looks like.

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