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How I Taught the ‘Team From Hell’ to Trust Each Other

Virtual coaching can help turn around dysfunctional teams

Manfred Kets de Vries
Tue, 09/15/2020 - 12:02
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Effective organizations rely on teamwork, not least because it facilitates problem solving. Many leaders, however, are ambivalent about teams. They fear overt and covert conflict, uneven participation, tunnel vision, lack of accountability, and indifference to the interests of the organization as a whole. Also, more than a few have no idea how to put together well-functioning teams. Their fear of delegating—losing control—reinforces the stereotype of the heroic leader who handles it all.

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Although teams can generate a remarkable synergy, a number of them do become mired in endless sessions that generate very high coordination costs and little productivity gain. In some corporations and governments, the formation of teams, task forces, or committees can even be a defensive act that gives the illusion of real work while disguising unproductive attempts to preserve the status quo.

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Comments

Submitted by Anonymous (not verified) on Fri, 09/18/2020 - 06:09

Nice feel good piece but what was the outcome?

Getting 9 leaders to tell their life story with multiple hours of interviews beforehand for what purpose?  "Great meeting!"  What was accomplished.  No discussion on goals.  As a coach, what was the goal?  

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