Calls for cultural transformation have become ubiquitous in the past few years, encompassing everything from advancing racial justice and questioning gender roles to rethinking the American workplace. Hazel Rose Markus recalls the summer of 2020 as a watershed for those conversations. “Everybody was saying, ‘Oh, the culture has to change,’” says Markus, a professor of psychology at Stanford. “It was just rolling off everybody’s lips in every domain.” Yet no one seemed to know what exactly that might entail or how to get started.

As they followed these discussions, Markus and her colleagues Jennifer Eberhardt and MarYam Hamedani wondered what they could contribute at this moment as experts with years of experience studying how communities and organizations can turn the desire for change into something real.

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