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There’s an old saying that change is never easy. People tend to prefer what is familiar and resist something new because it may be uncomfortable or confusing.

The saying holds true for quality management. Some people would rather stick with their current processes—emails, spreadsheets, and other offline systems—even if they are inefficient or outdated. Generational, educational, and technological differences may make it difficult for an organization to sync up on the best way to revamp a quality system.

Getting your entire team on board with an upgrade to an automated quality system can seem a daunting task. But taking the time and effort to educate your team and get them on the same page can save resources in the future, through streamlined business processes and a reduction in adverse events.

We know this is easier said than done, so we put together some tips and best practices for getting the buy-in you need for a smooth and successful transition to an automated quality tool.

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