Featured Product
This Week in Quality Digest Live
Health Care Features
Dirk Dusharme @ Quality Digest
Companies say they plan to pull some or all of their devices
Alex Waddell
Evidence points to what’s needed at individual and organizational levels
James Gaines
After decades of merely assisting doctors, are sophisticated machines ready to take charge?
Jon Speer
Fix issues that expose you to risk when it’s less expensive and time-consuming
Dirk Dusharme @ Quality Digest
First step, migrate your QMS to a cloud-based electronic quality management system

More Features

Health Care News
Easy, reliable leak testing with methylene blue
New medical product from Canon’s Video Sensing Division
Reduce identifying info in patient health data to enable better treatments and diagnostics
Making the new material freely available to testing laboratories and manufacturers worldwide
Google Docs collaboration, more efficient management of quality deviations
MIT course focuses on the impact of increased longevity on systems and markets
Delivers time, cost, and efficiency savings while streamlining compliance activity
First responders may benefit from NIST contest to reward high-quality incident command dashboards
Enhances clinical data management for medtech companies

More News

Harrington Institute

Health Care

Vinod Prabhu Awarded Harrington Best TQM Thesis

Medication delivery improved at Indian hospitals

Published: Monday, April 11, 2011 - 14:11

(Harrington Institute Inc: Los Gatos, CA) -- The Harrington Best TQM Thesis Award was presented this year to Dr. Vinod Prabhu at the opening ceremony of the Quality Congress 2011 for his paper “Six Sigma Report on Reduction of Medication Delivery Turnaround Time for Newly Admitted In-Patients.”

Prabhu’s team chose to focus on the medication delivery process for newly admitted patients. Using the define, measure, analyze, improve, control (DMAIC) model, the team was able to chart the process map, observe and note down the time it took for the medication to be delivered, analyze the various bottlenecks and delays, and make recommendations for improvement based on their study using statistical analysis.

Team members spent 72 days applying Six Sigma techniques at a leading hospital in Sharjah of the United Arab Emirates. They split the time into five segments, assigning each segment to one of the DMAIC principles, and treated the new patients as “customers.”

In 2006, the Hamdan Bin Mohammed University (formerly the e-TQM College) in Dubai and European partners from the European Universities Network established the Harrington Best TQM Thesis Award to encourage pioneering and original research work in the field of total quality management (TQM).

The award is meant as a special tribute to H. James Harrington and “in recognition of his unique and immense contribution to spreading the teachings of TQM throughout the world and through assisting thousands of organizations improve and reap out its benefits.” This award is given out annually.

Discuss

About The Author

Harrington Institute’s picture

Harrington Institute

The Harrington Institute is a global management consulting firm and a leading advisor in business strategy, organizational excellence, and performance improvement. The Harrington Institute advises clients in a wide range of sectors and regions, working with leading business corporations, governments, and international organizations and help them create competitive advantage by building essential capabilities. The Harrington Institute has three locations in North America—Los Gatos, California; Orlando, Florida; and Ottawa, Ontario, Canada.