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Is There a Better Way to Staff Temporary Teams?

Research suggests focusing on relationships, not just skills

Angie Basiouny
Tue, 12/13/2022 - 12:02
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In the hustle of a busy hospital emergency department, teams of doctors and nurses react quickly to determine whether a patient needs to be admitted, referred, or released. Providing such complex care requires a high degree of skill and seamless teamwork, the kind that usually comes from years of working together.

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But like many modern workplaces, emergency departments are staffed based on availability—not familiarity. During any given shift, it’s quite possible that the attending physician, residents, and nurses barely know each other.

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Comments

Submitted by dangermoney on Wed, 12/14/2022 - 07:12

I wonder...

"In a hospital, for example, it’s the experienced nurses who often guide the newbie residents through the maze of patient care delivery, despite being outranked by the resident."

This sounds a lot like the military trope about new officers, fresh out of school, needing to leverage their NCOs' expertise to get plugged into the new role, despite outranking them. I wonder if there is military research re: unit cohesion etc. that would be applicable to these healthcare settings. Both settings involve stressful enviroments where interpersonal dynamics are critical to success, navigated by personnel trained in systemically-defined roles where it is assumed that you might be filling a hole in a well-established team as much as you might be thrust into a new team where no one knows each other—and expected to execute.

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