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Putting the Customer First in Prosthetic Device Development

A story of customer-centric design

David Moser
Tue, 11/05/2019 - 12:03
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Technology companies are frequently driven by their engineering processes. Of course product quality is regarded as most important, and that quality can be tested and measured with numbers and data. Such companies also frequently align their core identity with the engineering that belies their innovation. Their top executives often started out as engineers and keep looking primarily through their engineering lens as they become company leaders. Although it makes perfect sense, this approach is misguided.

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