Editor's note: Part one of this three-part series on patient safety, "Establishing a Patient Safety Culture," offered an overview of the Juran Model for Patient Safety. Part Two takes a closer look at Juran's patient safety curriculum and certification.

It has been 22 years since the Institute of Medicine published a report on medical errors and avoidable harm, and yet many hospitals are still desperately struggling to tackle these issues. Continued patient safety events attest to a general lack of defined leadership and infrastructure to support the necessary cultural and process improvements.

 …