Featured Product
This Week in Quality Digest Live
Customer Care Features
Dirk Dusharme @ Quality Digest
Retailers that don’t use technology to streamline operations will lose business
Dawn Bailey
A legacy of forward thinking kept medical center on its award-winning path
Kiley Becker
Leverage the full potential of your workforce
Quality Digest
57 percent of consumers believe restaurant employees have more control over their experience than the brand itself
Innovating Service With Chip Bell
You will need all the half-baked, slightly wild ideas you can get

More Features

Customer Care News
Partnership embeds quality assurance at every stage of the product life cycle, enables agile product introduction
Both quality professionals and their business leaders agree that openness and communication is essential to moving forward
Good quality is adding an average of 11 percent to organizations’ revenue growth
Chick-fil-A leads; Chipotle Mexican Grill stabilizes
Consolidated Edison posts large gain; patient satisfaction is stable
Partnership for a Cleaner Environment (PACE) program has grown to more than 40 suppliers in 40 countries
Trader Joe’s tops supermarkets; Home Depot overtakes Lowe’s
TVs and video players lead the pack, with internet services at the bottom
AIAG’s director of corporate responsibility comments on impact of new ethics language in upcoming IATF 16949

More News

Quality Digest

Customer Care

ETQ Partners With Hexagon to Empower Smart Manufacturing

Partnership embeds quality assurance at every stage of the product life cycle, enables agile product introduction

Published: Monday, October 11, 2021 - 12:00

(Hexagon Manufacturing Intelligence: North Kingstown, RI) -- Hexagon’s Manufacturing Intelligence division, a global leader in sensor, software, and autonomous technologies, and ETQ, a leading quality management system (QMS) provider, have announced a partnership to assure quality from concept to customer, enabling improved data-driven decision-making throughout the entire process, producing better, more consistent products in less time and with less resources, and enabling progressive smart manufacturing strategies.

The partnership connects Hexagon’s vendor-agnostic inspection and measurement solutions with ETQ’s stakeholder-connecting QMS to produce a rich digital thread that automatically captures quality control and assurance processes that are currently performed manually. By applying machine learning and artificial intelligence throughout design, production, customer service and support, the cloud platform also helps users to rapidly identify and analyze issues by producing actionable insights.

“Manufacturers in a range of industries—automotive, life sciences, heavy manufacturing, and beyond—will derive immediate value from the integrated data thanks to higher product quality and fewer defects, scrap, rework or recalls,” says Rob Gremley, CEO of ETQ. As the smart manufacturing environment evolves, this level of data-driven automation and integration will deliver the ability to maximize the quality and efficiency of the complete manufacturing life cycle and create the foundation for autonomous manufacturing and true digital transformation.”

“Consumers perceive quality based on their experience,” says Paolo Guglielmini, president of Hexagon’s Manufacturing Intelligence division. “It is the manufacturer’s brand reputation; it can add significant value to a product, and it combines every aspect of the product life cycle. Our customers trust our solutions to connect the shop floor to the top floor with pervasive quality assurance, and this new addition to our ecosystem will further support their journey toward Industry 4.0.”

An example of how the partnership will benefit customers today is in resolving a nonconformance incident, leveraging inspection and measurement data, collected and managed by Hexagon’s Q-DAS and eMMA software solutions with full traceability and best-in-class statistical quality control (SQC) and analytics, and integrated with ETQ Reliance’s QMS.

Hexagon’s existing quality control solutions can identify a nonconformance from, for example, the production part approval process (PPAP), failure mode and effects analysis (FMEA), or customer feedback, at which point the digital connection between that manufacturing solution and the ETQ QMS will autonomously generate a nonconformance report (NCR) without human intervention.

Typically, the action to halt or modify production of the faulty product is handled manually or with limited technological help, but with a combined Hexagon-ETQ generated NCR solution, a corrective action can be automatically triggered in production and the information simultaneously updated in the company’s enterprise resource planning system to put the affected product batch on hold. This prevents the release and potential negative consequences of defects, efficiently digitizing the quality management process and providing an unprecedented degree of integration across the manufacturing life cycle and support smart manufacturing strategies and aspirations.

For more information about the partnership, visit the partnership web page.

Discuss

About The Author

Quality Digest’s picture

Quality Digest

For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.