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Dirk Dusharme @ Quality Digest
What kind of review would you give the Bates Motel?

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Dirk Dusharme @ Quality Digest

Customer Care

Inside Quality Digest Live for Oct. 26, 2018

What kind of review would you give the Bates Motel?

Published: Wednesday, October 31, 2018 - 10:59

In this episode we look at a history of quality, how you serve your customer in the housing industry, and what makes a good review.

“Young couples ‘trapped in car dependency’”

Building entry-level housing along highways may give couples the chance to buy a home, but at what cost to them and the environment?

“The Quality Profession: Where It's Been, Where It's Going,” an interview with Barbara Cleary of PQ Systems

We talk to a 35-year veteran of the quality industry about the changes she has seen in the industry.

“Perfect Information: Customer Reviews That Influence Purchasing Decisions”

Want to leave a customer review that is meaningful and gets readers attention? Here’s how.

Off script: There's an election coming up. Will a change in the make-up of Congress have an impact?

Our next episode of Quality Digest Live comes to you this Fri., Nov. 2, 2018. You can watch either via our home page or our dedicated player page. See you then!

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About The Author

Dirk Dusharme @ Quality Digest’s picture

Dirk Dusharme @ Quality Digest

Dirk Dusharme is Quality Digest’s editor in chief.