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Usability Engineering: When the Surface Becomes the Touchscreen

Erik Klaas
Arun Chhabra
Pia Böttcher
Wed, 08/14/2013 - 15:21
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This article is about how augmented reality (AR) techniques can change the way we use measurement equipment. Three applications are presented to demonstrate how much easier, faster, and more intuitive an inspection task gets through gesture control (GC) and presenting information on the inspected surface.

We demonstrate these principles using a fastener-flushness measurement system for the aerospace industry as an example. A gauge repeatability and reproducibility (gauge R&R) test proves that results are repeatable and reproducible, meaning there is very little operator variation. This has been and still is a big problem when using manual dial gauges for the same purpose.

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From usability engineering we know that there are three important limits to device response times: 0.1 second for immediate response, 1 second for uninterrupted user workflow, and 10 seconds for keeping a user’s attention. We will explain what these limits mean when working with measurement equipment, and why we think it’s important to meet these criteria for an effective workflow that results in better user experience and, ultimately, better inspection results.

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