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Jody Muelaner
In a general sense, capability is the ability to do something. Within manufacturing, capability is given a much more specific definition. It is an expression of the accuracy of a process or equipment...
    Recently I have had several questions about which bias correction factors to use when working with industrial data. Some books use one formula, other books use another, and the software may use a third formula. Which one is right? This article will help you find an answer. Before we can...
    Whatever the process or type of data collected, all data display variation. This is also true in software development. Any measure or parameter of interest to our business will vary from time period to time period, e.g., number of incidents per week or month, time taken in resolving incidents,...
    During the past three months James Beagle and I presented columns that made extensive use of analysis of means techniques. Since these techniques may be new to some, this column explains when to use each technique and where to find tables of the appropriate scaling factors. In 1967, Ellis R. Ott...
    Soon after the Great Recession, the U.S. stock markets plunged—and rebounded within 36 minutes. The Dow Jones Industrial Average dropped more than 9 percent, losing more than 1,000 points before suddenly recovering. This May 6, 2010, event was the first recorded “flash crash.” Although it didn’t...

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