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Chad Kymal
Gregory F. Gruska
During the early 1980s, GM, Ford, and Chrysler established the Automotive Industry Action Group (AIAG), a not-for-profit organization with the mission “To improve its members’ competitiveness through...
    Recently, I’ve had a sad, increasing sense of déjà vu. Twitter has become even more vacuous, and LinkedIn has quickly devolved into a business version of Facebook. Literally right after I finished this draft, I read a newspaper headline: “Twitter Use Eroding Intelligence. Now there’s data to...
    In Parts One and Two we defined the equivalence of instruments in terms of bias and measurement error based on studies using a single standard. Here we look at comparing instruments for differences in bias or differences in measurement error while using multiple standards. When we use multiple...
    When I first learned quality improvement back in 1989 at Florida Power and Light, the consultants who trained us taught a very specific way to draw a Pareto chart. They’d been trained in Japan, the place where quality improvement first took root during the 1950s, so I took it for granted that the...
    Current business conversation often focuses on data and big data. Data are the raw information from which statistics are created and provide an interpretation and summary of data. Statistics make it possible to analyze real-world business problems and measure key performance indicators that enable...

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