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Douglas C. Fair
Here’s a quick rundown of what we covered in part one of our list of top 10 mistakes to avoid when using statistical process control (SPC): training everyone, charting everything, segregating control...
    As you think about your organization’s manufacturing quality efforts—what you’ve overcome and what you hope to accomplish in the future—there is something you need to know. You: What? Who? Me? Me: Yes, you. No matter how long you’ve been playing this game (and I know many of you have been...
    Anticipating challenges is always a daunting task for continuous improvement professionals. Unforeseen inefficiencies in process or defects in product development can throw timelines and associated costs into disarray. How to commit to realistic forecasts and timelines when resources are limited,...
    Last month we looked at what the empirical rule tells us about the data in a histogram. This month we will consider if there are any commonalities between different probability models that will allow us to make categorical statements without having to know the exact form of the probability...
    Because of a growing movement in the health insurance industry toward not reimbursing hospitals for any expenses caused by a system-acquired infection, one health system made efforts to improve its infection rate starting in the last quarter of 2016. In June 2017, a year-over-year graph was...

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