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Jason Chester
Before we get into a case study about how enterprisewide SPC software would work on both the shop floor and the C-suite, let’s talk about a long-held bias about “blue-collar” workers: That because...
    In order to best illustrate how enterprisewide SPC software can help address shop-floor problems and then funnel the captured data to the corporate level where strategic issues can be analyzed, here is a case study of a hypothetical manufacturing facility. In it, the company makes effective use of...
    In recent months, we’ve learned that manufacturing during a global health crisis puts organizations under immense pressure to maintain operational efficiency while upholding product quality and employee safety. Initially, organizations focused simply on taking the steps required to survive. However...
    It’s been 40 years since “If Japan Can, Why Can’t We?”, W. Edwards Deming, and total quality management. More than 33 years have passed since the release of the first iteration of ISO 9001 (remember checklists?). For four decades the importance of building quality into processes rather than trying...
    In the intro to this series we noted that, too often, quality tools and the data we glean from them are used only to solve immediate, mostly shop-floor problems. These gold nuggets of opportunity aren’t used in an equally valuable way to address a company’s strategic goals. Here we’ll consider how...

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