To come to the brow of a hill and see on the horizon a line of giant wind turbines, their arms turning majestically, never fails to take one’s breath away. These are awesome structures, imposing ... [Read More]

All you have to do is look around you to know that brands are powerful. In fact, most people are so loyal to certain brands that they stick with them for life. If brand-name products can evoke that ... [Read More]

Robert James had what it takes to start a manufacturing company focused on oil-free air and gas compressors—history, expertise, and the willingness to take a second chance on a business he knows ... [Read More]

Story update 8/21/2009: We corrected an error regarding the function of the accreditation body.   I’ve worked with several companies over the years and dealt with different ... [Read More]

If you are not actively selling quality, you’re missing the boat. Quality (both goodness and conformance), should be sold inside and outside of your company. A song from an old Broadway musical ... [Read More]

Madico, the world’s preeminent manufacturer of metalized, coated, and laminated films, has been producing high quality manufactured film systems since 1903. Located in Woburn, Massachusetts, the ... [Read More]

Today, more than ever, the quest for productivity, quality, and speed has spawned a significant number of techniques and tools: lean manufacturing or service, business process improvement; Six ... [Read More]

Mario Angeles was stuck. His family-operated machine shop, Angeles Precision Engineering LLC, was busy enough with work farmed out to it by larger shops, but Angeles had been repeatedly rebuffed in ... [Read More]

You see it all the time. After an initial flurry of excitement and support, an organization’s operational excellence effort bogs down. Regardless of the tools or methodologies used, passion dies ... [Read More]

Design of experiments (DOE) is a crucial tool in Six Sigma quality management and its application is widespread in Japan; nevertheless, many manufacturing companies in other countries have not ... [Read More]