Sustainability
Working with a disability can be a frustrating and isolating experience. As someone who spent years blaming vitamin deficiencies, anxiety, and even Covid for worrisome symptoms before finally seeing a neurologist—and then a movement disorder specialist, I can attest that even the lengthy process…
Freedom is generally defined as the power or right to act, speak, or think as one wants without hindrance or restraint. The license to act as one pleases offers a host of benefits but can also produce consequences that limit your freedom. The same can be said of your manufacturing. The choices…
In the world of quality and lean, waste is the enemy. We hunt for it in cycle times, inventory buffers, and defects. But occasionally we encounter a form of waste so massive and literal that we fail to see it as a resource.
A recent redevelopment project at Denver’s National…
Data are the backbone of our digital world. From healthcare to finance, and from government agencies to private businesses, organizations everywhere rely on vast amounts of data to function effectively.
It’s not just businesses that generate data. We all leave digital trails…
As AI makes its way into every corner of work, quality management is no exception. That isn’t surprising: Quality teams are buried in documentation, training upkeep, investigations, and reporting, which are exactly the kinds of workflows AI can help streamline.
However, in…
I want to revisit the notion of information from a cybernetic viewpoint, drawing primarily from Gregory Bateson’s well-known formulation that information is the difference that makes a difference. This definition doesn’t merely redefine information. It quietly displaces information from where it…