Customer Care
Take two aspirin and call me in the morning: If only prescribing medications were as simple as that.
In reality, the prescription process involves many players and steps. Details must be accurately spelled out, interpreted, and double-checked to ensure patients get the correct…
C hallenges abound for today’s manufacturers. Labor shortages and rising labor costs require innovative solutions to maintain productivity with fewer staff. Inflation continues to exert pressure on raw material costs, squeezing margins. Manufacturers are also racing against tight production…
Productivity looks good on paper. It’s measurable, visible, and in many organizations, it’s worshipped. But here’s the problem: Productivity isn’t the same as progress.
Many cultures confuse motion with momentum. Leaders celebrate packed calendars, rapid responses, and efficiency…
The dental industry is seeing a surge in 3D printing, with the technology enabling a growing number of dentists to rapidly create custom implants in clinics around the world.
When it comes to customizing implants like dental crowns, bridges, guides, and aligners, 3D printing is…
In medical technology, safety is paramount. Every step in the manufacturing process must meet the highest standards, from patient protection to regulatory compliance. Because direct part marking plays a key role in ensuring traceability and unique device identification (UDI) conformity, it’s…
A rapidly growing category of drugs called protein-based biotherapeutics can be used to treat cancers and genetic and autoimmune disorders. These drugs, which usually take the form of large protein molecules, are manufactured by growing living cells that are genetically engineered to produce the…