Sustainability
This ain’t your daddy’s or mommy’s business world anymore. I’m sure you’ve figured that out already. First of all, people use cell phones. I keep reminding my father.
“Dad, turn on your cell phone when you’re not home.”
“Why? Then it will ring. I’m retired, and I don’t want…
The biggest sustainability challenge today isn’t a lack of enthusiasm. We observe many more business leaders every day who are eager to engage in sustainability efforts, driven by factors such as government regulations, societal expectations, stakeholder demands, or their own aspirations.
…Asset maintenance isn’t just about fixing things when they break. It’s a complex mix of strategies, both proactive and reactive. Finding the most cost-effective blend makes all the difference in the success of your maintenance program and your business as a whole.
Whether your…
I’ve been speaking and writing about customer service since January 1980, and there is only a handful of companies that have been relentless and kept their focus on incredible customer service. The pandemic gave most firms an excuse to say, “To hell with the customer.”
Costco is…
With FABTECH 2024 in Orlando, Florida, fast approaching (Oct. 15–17), many in the steel industry are expected to attend. Some will be part of the manufacturing side of the iron and steel sector, some will be involved in fabrication, and others part of steel service centers.
So,…
ISO and the United Nations Development Program (UNDP) have unveiled the world’s first international guidelines to help businesses and organizations expedite their contributions to the U.N.’s sustainable development goals (SDGs).
New guidelines for urgent actionThe ISO/UNDP…