Sustainability
In this article I’ll be looking at the shape of this question regarding complexity that comes from Plato. In the Euthyphro dialogue, Socrates asks whether a thing is pious because the gods love it, or the gods love it because it is pious. If piety is defined by the gods’ love, it has no ground…
On a Tuesday morning, a support agent in Dublin closes a tricky ticket while an engineer in Bengaluru ships a fix, and a sales manager in my hometown of Columbus, Ohio, joins a customer call spanning four time zones. None of them set foot in the same building, yet the work clicks.
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Most early-stage medical device companies never decide to skip a quality management system (QMS). They just never decide to buy one. The founding team opens a shared drive, builds a spreadsheet for design inputs and outputs, starts a document register in another tab, and agrees to sort out the…
Leadership responsibility is included in ISO 9001:2026, Clause 5.1.1, to promote quality culture and ethical behavior. A strong argument could be made for adding safety as well.
Ethics has a very wide range of applications, including the need to avoid conflicts of interest (like…
As AI matures, enterprises and customers are rapidly deploying agents seeking to unlock the next level of automation and productivity. Agentic AI shows potential to handle a multitude of use cases, from buying personal items on Amazon to customer service applications to enterprise security and…
Projects go off the rails all the time. Some statistics I’ve seen say only one in eight projects can truly be declared successful.
Why are we so horrible at executing projects, especially when we have all these “tried and true” project management methodologies?
There are…