Management
In 1960, organizational psychologist Douglas McGregor introduced a conceptual framework of two contrasting theories about human motivation that grounded my Toyota Production System (TPS) learning.
His Theory X was based on the assumption that workers are fundamentally lazy and can…
Nano Tools for Leaders—a collaboration between Wharton Executive Education and Wharton’s Center for Leadership and Change Management—are fast, effective tools that you can learn and start using in less than 15 minutes, with the potential to significantly affect your success and the engagement…
Working with a disability can be a frustrating and isolating experience. As someone who spent years blaming vitamin deficiencies, anxiety, and even Covid for worrisome symptoms before finally seeing a neurologist—and then a movement disorder specialist, I can attest that even the lengthy process…
What does onboarding mean? If you said “onboarding a salesperson” consists of doing the HR paperwork, giving a facility tour, a few days of shadowing existing salespeople, and then expecting the salesperson to hit the ground running, you’re not alone. Entirely too many sales managers feel that…
Organizations worldwide are navigating the transformative potential of generative AI (gen AI). But the key to unlocking its true value lies in human-centered implementation.
One of the most effective approaches to ensure success is to invite employees to participate in gen AI…
Many warehouses consider peak season (November and December) as a finish line. Once peak season is over, demand stabilizes, pressure eases, and management immediately shifts its focus to the next planning cycle.
However, the period after peak season isn’t the epilogue but rather a…