Mike Richman’s picture

By: Mike Richman

This week’s episode of QDL took us back to our roots with stories about the nuts and bolts of quality improvement—customer service, management, standards, and the future of the quality profession in the face of increasing automation.

Here’s a look at the stories we covered:

Sean Lynch’s picture

By: Sean Lynch

You’d like to address a potentially sensitive topic with a neighbor, co-worker, or boss, and you dread it. It might turn ugly. You fear an unpleasant reaction.

Eugene Daniell’s picture

By: Eugene Daniell

Sponsored Content

Every day, quality and production process leaders must find new ways to improve product processes in a constantly changing manufacturing environment. For most companies, the low-hanging fruit of process improvement is a distant memory. Now, it’s all about seeking significant improvements in the smallest production details to lower process costs and raise efficiency and accuracy.

Timothy Lozier’s picture

By: Timothy Lozier

Compliance is a common term that is very broad, and many companies interpret compliance as a host of different items. It can be related to quality, safety, or operations, but it encompasses a long list of areas within the organization, including financial, risk, governance, sustainability, and more. Companies try to fit this broad category of compliance into a single term, which can be a daunting feat. However, compliance is not the only component on which companies should be focusing their sole attention.

Ryan E. Day’s picture

By: Ryan E. Day

Sponsored Content

Brian Vinson may have one of the best jobs in the country. Vinson works as director of engineering with AWE Tuning, an automotive aftermarket company that provides award-winning, handcrafted performance exhausts, track-tested carbon-fiber intakes, and performance intercoolers.

Greg Anderson’s picture

By: Greg Anderson

The most astute executives in health systems are rightfully concerned about compliance risks in physician contracting. Among these risks are that a transaction or an arrangement between a hospital and a physician are consistent with fair market value (FMV) and are commercially reasonable (CR) as those terms are defined in the healthcare regulatory context.

MIT News’s picture

By: MIT News

Although data scientists can gain great insights from large data sets—and can ultimately use these insights to tackle major challenges—accomplishing this is much easier said than done. Many such efforts are stymied from the outset, as privacy concerns make it difficult for scientists to access the data they would like to work with.

Multiple Authors
By: Suzanne Junod, John Swann

The U.S. Food and Drug Administration’s (FDA) “History Vault” contains more than 10,000 artifacts that provide a journey through U.S. history and document the critical role played by one of the nation’s oldest public health agencies during its mission to promote and protect American health.

Joe Flanagan’s picture

By: Joe Flanagan

There are many factors that influence the accuracy of a weighing system. Assuming that external factors are minimized or eliminated, the most important factor is the appropriate selection of the load cell for a given weighing application. This discussion covers the key load-cell specifications that are important to ensuring that you achieve optimal weighing accuracy for your application.

DNV GL’s picture


“You should prioritize agility, but find ways to take risks without sacrificing sound execution that can jeopardize both customer satisfaction and, more importantly, safety.”

—PWC “2016 Auto Industry Trends”

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