By: CRC Press
12/22/2009
(CRC Press: New York) -- In Quality Management: Theory and Application (CRC Press, 2009), author Peter D. Mauch, Ph. D., demonstrates the necessity of quality as a sustained management activity.
Divided into five sections, the book covers staffing, motivation, control, planning, and organization. It offers quality management practices and discusses the effect of managing for quality throughout an organization.