February 2009

cover image for Vol. 29, Issue 2

February 2009, Vol. 29, Issue 2

Profile Projectors Keep Pace With the Digital AgePeter Schulz
The saga of improved productivity continues for this versatile measurement system.
Don’t Fail Your Customers With the 5 WhysCraig Cochran
Problem solving begins by understanding the big picture.
ISO 9001 Documentation Is Like a Box of ChocolatesBretta Kelly
Don’t worry about the packaging; it’s the content you sink your teeth into.
Advancing Quality Through Visual ThinkingGwendolyn D. Galsworth
Precision results when the processes behind quality outcomes are made visual.
A Fresh Wind Blows in Alternative EnergyTerri D. Lind
As the industry expands, safety testing takes on a bigger role.
2009 Six Sigma Services and Software Buyers GuideQuality Digest
Can We Improve Continuous Improvement?Nick Van Weerdenburg
Bridging the enterprise quality gap takes more than a leap of faith.