One of the most frequent questions I get from Black Belts and Green Belts I train is about the characteristics of a good Six Sigma project, particularly a first project. Define, measure, analyze, ... [Read More]
Many people go through a point in their lives where they question the beliefs they hold most dear. Then there are those who question the entire basis for statistical process control (SPC) once they ... [Read More]
As you read this you will, no doubt, have already made (and perhaps broken) your New Year’s resolutions. I’d like to propose one that we, as business leaders, have a special responsibility to ... [Read More]
What purpose, if any, does Six Sigma serve in economic downturns? Full disclosure: I teach and consult in Six Sigma and related areas, and you’re reading this article because you’re interested ... [Read More]
By the time you read this, the amazingly long U.S. presidential election will be over. All U.S. citizens will be wandering around aimlessly bumping into objects, pressing their hands to the sides ... [Read More]
Every once in a while, people ask about acceptance sampling plans and I get all riled up. We all know (especially in this political season) that humans are addicted to their indignation high, so ... [Read More]
Question: What is the proper way of wearing a Black Belt once you’ve earned it?
Answer:
as in ….
I’m a changed man. I’m an American Society for Quality ... [Read More]
In the Six Sigma world, we give a lot of lip service to the importance of the customer; we even have an official name for it—voice of the customer, or VOC. The problem is that many businesses ... [Read More]
I read an article in Wired magazine the other day that got me to thinking about the relationship between statistics, engineering knowledge, and theory. The article claimed that with the era of ... [Read More]
I was working with a client to create their business’s critical performance measures the other day, and one of the managers said, “We should set the target higher than we want it—you know, aim ... [Read More]
