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(PQ Systems: Dayton, OH) -- PQ Systems announces the release of SQCpack 7, a comprehensive update to their best-selling statistical process control (SPC) solution that helps organizations utilize the power of data analysis to improve quality. New Six-Way Analysis presents an at-a-glance overview…
(The W. Edwards Deming Institute: Ketchum, ID) -- On June 24, 1980, Americans widely viewed a NBC documentary called “If Japan Can… Why Can’t We.” The program, part of NBC’s white paper series, prominently featured W. Edwards Deming. Produced by Clare Crawford-Mason and narrated by Lloyd Dobyns,…
(AMACOM: New York) -- Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can’t be duplicated: unique, outstanding customer service experiences.
Win the Customer (AMACOM, 2015) cuts right to the…
(Visual Workplace: Byron Center, MI) -- Visual Workplace Inc. offers “Visual Management Techniques to Define Organized, Productive, Safe Territories and Work Areas,” a free, downloadable PDF to help employers assess their facilities and create a safe workplace using visual management techniques.…
(IBM: Armonk, NY) -- IBM has launched the industry’s first consulting organization dedicated to helping clients realize the transformative value of cognitive business.
IBM Cognitive Business Solutions extends the exclusive cognitive leadership of IBM Watson and the company’s established market…
(Juran Global: Southington, CT) -- Juran Global, a leading business excellence and quality management consulting firm, has launched a simple and powerful mobile app, Quality Essentials, for professionals tasked with improving business performance and achieving operational excellence. The app…
Only one in eight workers worldwide are engaged at work, but according to Gallup’s 142-country study, “State of the Global Workplace,” engagement varies considerably, depending on the region and country in which these workers live, and their economic and social conditions.
The United States and…
While the world was waiting out the Great Recession, managers and executives in the United States were gunning their engines. More than one-third (36%) of them were engaged in their jobs in 2012, up 10 percentage points from 2009. There’s no one right way to engage everyone—no one-size-fits-all…
Only 11 percent of employees worldwide are engaged in their jobs, according to Gallup. That’s an alarmingly low number and suggests profound problems for workplaces in almost every corner of the world. Low engagement results in lower productivity and profitability—and damages a company’s future…
Six Sigma Demystified, Second Edition, by Paul Keller (McGraw-Hill, 2011)
Have you considered implementing Six Sigma in your organization? You may have searched the internet for books about Six Sigma, signed in so you could “look inside,” but that’s as far as you went. All those formulas…
(Thermo Fisher Scientific Inc.: Cambridge, UK) -- Thermo Fisher Scientific Inc., the world leader in serving science, recently announced that Bormioli Rocco, a producer of glass and plastic pharmaceutical packaging, glass containers for perfumery and foodstuffs, and glass tableware, has purchased…