Content by Bruce Hamilton
Mon, 05/14/2018 - 12:02
Last month I joined Eric Buhrens, CEO at Lean Enterprise Institute (LEI), to host a leadership team from Tel Aviv’s Sourasky Medical Center. They were on a study mission to many of Boston’s fine hospitals and were winding up their week with a visit…Tue, 01/02/2018 - 12:02
Speaking at the 2003 Shingo Conference, Guy Briggs, general manager of North American operations for General Motors lamented, “We spent the 1980s ‘counting robots’ before we realized that it’s people that make the difference in our business.”
He…Mon, 10/30/2017 - 12:01
The first two books I ever read about lean were Zero Inventories (McGraw-Hill, 1983) by Robert Hall, and Japanese Manufacturing Techniques (Free Press, 1982) by Richard Schonberger. In 1985, these definitive academic works were among just a few…Wed, 08/23/2017 - 12:02
“All animals are equal, but some animals are more equal than others.”
—George Orwell
The famous quote from George Orwell’s political allegory, Animal Farm, occurred to me recently as I listened to a design engineer explain to me how he was taught…Thu, 08/03/2017 - 12:01
At GBMP’s launch of the Shingo Institute’s Build Excellence workshop, it occurred to me that perhaps systems thinking might be more aptly named systems rethinking. Workshop participants offered up current systems in their organizations that…Wed, 07/19/2017 - 12:02
On May 5, 1961, Alan Shepard became the first U.S. astronaut to journey to the “final frontier.” Atop a Mercury rocket, Shepard launched into a 15-minute suborbital journey reaching an altitude of about 100 miles before returning to Earth. His…Mon, 06/05/2017 - 12:02
For me, Taiichi Ohno and Shigeo Shingo are a bit like the Lennon and McCartney of waste elimination. Together they frame the technical and social sciences of what we call lean today.
Taiichi Ohno tells us there are seven wastes that account for 95…Mon, 04/10/2017 - 12:03
I grew up in a small manufacturing company where nine different languages were spoken. English was the language of managers, office workers, and some of our production employees. Additionally, these languages were spoken in our factory: Armenian,…Tue, 02/28/2017 - 12:02
Most often when we think of a wheel, it’s in the context of transportation, one of the more obvious and ever-present of the 7 wastes in lean. In fact, the first likely use of a wheel and axle was not for transport but for processing—actual work.…Kaizen RevisitedOnly tacit learning can teach managers the real power of kaizen
Thu, 02/02/2017 - 12:02
Here is an article I wrote 10 years ago, recently resurrected from the lost letter file. I can’t remember why I wrote it or for whom. Originally titled, “What is Kaizen?” the article still resonates with me as I hope it will with you.
My study of…