|  H. 
                      James Harrington
 H. James Harrington is CEO of the Harrington Institute 
                      Inc. and chairman of the board of Harrington Group. He has 
                      more than 45 years of experience as a quality professional 
                      and is the author of 22 books. Visit his Web site at www.harrington-institute.com. 
                      
   |  Stanley 
                      A. Marash, Ph.D.
 Chairman and CEO of STAT-A-MATRIX/The SAM Group. 
 Visit STAT-A-MATRIX at www.thesamgroup.com 
                      
 
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                  |  Michael 
                      J. Cleary, Ph.D.
 Founder and president of PQ Systems Inc. He is a noted 
                      authority in the field of quality management and a professor 
                      emeritus of management science at Wright State University 
                      in Dayton, Ohio. 
                     |  John 
                      E. (Jack) West
 Consultant, business advisor and author with more than 
                      30 years of experience in a wide variety of industries. 
                      He’s chair of the U.S. TAG to ISO TC 176 and lead 
                      delegate for the United States to the International Organization 
                      for Standardization committee responsible for the ISO 9000 
                      family of quality management standards. |