Steven Ouellette is the founder of six-sigma-online.com, president of The ROI Alliance LLC, an instructor at the University of Colorado Engineering Management Program, and chief consultant for the Center for Statistical Solutions. He has been in process design and improvement since 1992 as an engineer and later as a consultant working in many industries. He has a Master Black Belt certification, a master’s degree in engineering management, and a bachelor’s degree in metallurgical and material science. He also acts as a board member on Orion Registrar’s committee to safeguard impartiality