John Nycz is the vice president of e-Learning Solutions for The Quality Group, a software development company with lean, Six Sigma, SPC, service quality and problem solving content. He has worked with software development, marketing and communications, consumer product, medical device, and physician specialty group customers. His body of work includes television and radio production, corporate communications, branding, content development, e-CRM and e-commerce, publishing, promotional programs, public relations, Web development and sales.