Making customer service memorable
In the medical realm, AI’s most powerful use is to enhance human capabilities—not replace them
Siemens offers Digital Enterprise Suite for machine builders
What’s driving the shift, and what are the potential benefits?
EstateSpace offers digital estate management system
How to optimize your inventory levels
For many, not very
Kicking the tires on Tesla customer loyalty
And when to hire one
What medical device manufacturers need to know
Don’t get distracted by dazzle
Technology helps doctors make more informed decisions, minimize adverse events, improve patient care
First, ask the right questions
You can influence where prospective customers get information
Adding what customers want
They also underestimate how many negative reviews might be fakes
Cybersecurity can’t wait
AI and machine learning can help turn call-center conversations into actionable improvement strategies
Leaders need worker wellness for the health of their company
