Content By Ryan E. Day

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By: Ryan E. Day

Perhaps I am overendowed with self-confidence; or perhaps nothing more than plain old hubris. Then again, maybe some things are just as obvious as they seem to me. Take 5S, for instance. Really? There’s a place for everything and everything in its place. If you got it out, you put it back.

Six Sigma: Know what you want to do, do it, check back later to make sure it worked. Rinse and repeat.

Ryan E. Day’s picture

By: Ryan E. Day

It’s getting to be an almost daily mantra for me to say, “We live in exciting times, and they’re getting more so every day.” Although the term “exciting” is usually associated with joy, it can be a double-edged thing. I’m aware of the benefits of manufacturing durable goods close to home, but have manufacturers seen the light, or is reshoring merely a transitory response to the increasing costs of fuel and labor?

Ryan E. Day’s picture

By: Ryan E. Day

I’m having that conversation with my bosses… again. I am promulgating the notion of reaching out to industries and audiences that we really aren’t engaging. However, more than once I’ve been told that the quality industry is a very narrow niche. To this I say, “Horse pucky!”

I believe this viewpoint illustrates a mindset that holds many companies back from realizing their full potential.

Ryan E. Day’s picture

By: Ryan E. Day

A plant manager, an ISO auditor, and a soccer mom all walk into a bar. The bartender asks the manager, “What’s your No. 1 priority?” Much to the bartender’s surprise, the manager answers, “The environment.” The bartender turns to the auditor, asks the same question, and gets the same answer.

Ryan E. Day’s picture

By: Ryan E. Day

It’s funny how the simple act of opening your e-mail can have a profound effect on your view of the world’s economic landscape.

Ryan E. Day’s picture

By: Ryan E. Day

Now I don’t mean to brag, but I make a mean filet mignon... usually. The preparation always involves a good soaking in my secret marinade recipe (McCormick’s and red wine) then grilling on the BBQ turned up to its “ludicrous” setting. So why the occasional extra char in the char-broil?

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By: Ryan E. Day

Standard: “A document, established by consensus and approved by a recognized body, that provides, for common and repeated use, rules, guidelines or characteristics for activities or their results, aimed at the achievement of the optimum degree of order in a given context” (ISO/IEC Guide 2:2004—“Standardization and related activities—General vocabulary”).

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By: Ryan E. Day

For those of us frustrated by the prevalence of mediocrity and apathy in the management theater, there may yet be hope. The Avery Point Group’s annual employment study found a sharp increase in demand for lean and Six Sigma skills this year.

Ryan E. Day’s picture

By: Ryan E. Day

Let me begin by saying that I have a great deal of respect for Mike Micklewright’s achievements and contributions in the realms of business, training, and writing. I feel the need, however, to explore the nature of his reasoning in reference to his “Croc of the Month” article published in Quality Digest Daily on March 10, 2011.

Ryan E. Day’s picture

By: Ryan E. Day

The recent brouhaha involving a class-action suit against Taco Bell alleging that their beef filling is more filling than beef really got me thinking, but not about what’s in the tacos. Instead, it got me thinking about quality control, quality assurance, and particularly about customer satisfaction based on reasonable expectations.

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