One thing is clear about the future of work: Hybrid work arrangements are becoming the norm for many organizations. And no matter the industry, the concerns involve the same five “C” challenges: communication, coordination, connection, creativity, and culture. If you’re struggling to manage a hybrid team or workforce, or your own hybrid work, start by understanding the five challenges, then use the action steps below to assess where you’re at and where to go from there.
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Communication: This challenge includes technology snags; meetings in which some people are remote; conversations monopolized by one or a few team members; and barriers due to power, status, and language differences.
Coordination: Greater effort is required to level the playing field between onsite and remote workers. Remote teammates can get left out of small exchanges and minor decisions, which can grow into bigger conversations and more important decisions.
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