Wouldn’t it be wonderful if we could outsource to technology the complex, laborious, and often emotionally intense process of negotiating? Until recently, the idea of merging negotiation and AI was only a dream. However, the launch of more sophisticated AI systems has changed how we approach the process and how negotiations could evolve.

Negotiation has traditionally been seen…

Generative AI is revolutionizing industries, from drafting legal contracts to crafting personalized marketing campaigns with unmatched speed and precision. Yet this transformative power comes with challenges: fears of job loss, concerns about algorithmic bias, and the phenomenon of “hallucinations,” where AI generates convincingly inaccurate outputs. These dualities—potential and peril—present…

It’s 2024, and the age of automation has largely taken over our phones, computers, and businesses. This isn’t entirely a bad thing, you understand. It gives us the ability to spend time and money elsewhere—from investing in staff to spending more time on innovating technology rather than whittling away large sums of money hiring extra workers to simply answer and route phone calls.

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