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Quality Digest is proud to present leaders in quality management, each a noted author or lecturer. Each month they share their expertise and perspectives in what's new for today's quality professional.

H. James Harrington

Former CEO of Systemcorp, an Internet-software development company. He is also formerly a principal at Ernst & Young, where he served as an international quality adviser.


Stanley A. Marash, Ph.D.

Chairman and CEO of STAT-A-MATRIX/The SAM Group.

Visit STAT-A-MATRIX at www.thesamgroup.com



Pat Townsend and Joan Gebhardt (right) have written more than 200 articles and four books:

Commit to Quality
(John Wiley & Sons, 1986);

Quality in Action: 93 Lessons in Leadership, Participation, and Measurement
(John Wiley & Sons, 1992);

Joan Gebhardt

Five-Star Leadership: The Art and Strategy of Creating Leaders at Every Level
(John Wiley & Sons, 1997);

Recognition, Gratitude & Celebration
(Crisp Publications, 1997).

You can reach them at ptownsend@qualitydigest.com


Michael J. Cleary, Ph.D.

Founder and president of PQ Systems Inc. He is a noted authority in the field of quality management and a professor emeritus of management science at Wright State University in Dayton, Ohio.


A. Blanton Godfrey

Dean and Joseph D. Moore professor in the College of Textiles, North Carolina State University. Former chairman and CEO of Juran Institute Inc. at 11 River Road, Wilton, CT 06897.